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Our toppers are handmade to order. This is allows us to ensure premium quality of each design. Orders of regular items are processed and shipped within 4 -6 business days. During the holiday season (…
Updated 4 years ago by Carter
Our badge ID reels feature a secure magnet that makes it easy to swap toppers. This video demonstrates how to remove the topper from the magnet. Some people have no issues taking the topper off by pi…
Updated 2 years ago by Carter
RETURNS ---- Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in…
We do our absolute best to ensure that we only send out high quality, and carefully vetted badge ID reels. If your badge reel broke within 60 days of your purchase date, please email us at support@to…
During business hours, the quickest way to contact us is to open a ticket by filling out the form here: https://support.topperswap.com. Please allow 1-2 business days to get a response back from our…
Updated 3 years ago by Carter
You can check on the status of your order at any time by going to the following link: Order Status.
If this happens to you, just contact us through live chat or the contact form as soon as you can and we MIGHT be able care of it. However, we can't make any promises. Many of our products are made to…
Some orders are shipped using non-trackable shipping methods. These should arrive within up to 5 business days to deliver depending on location. If it has been longer than 5 business days and you sti…
Our toppers are handmade to order. This is allows us to ensure premium quality of each design. Orders of regular items are processed and shipped within 4-6 business days. During the holiday season (t…
You can choose between alligator clip and slide clip. Slide clip - slides securely to your pocket area or waist band. Alligator clip - can be clipped anywhere. Has teeth to prevent from falling off.…
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Updated 2 years ago
by Carter
