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FAQ - Topper Clubs

​I am trying to login to my account, but it is saying I don’t have one.

Most likely you have not created a login yet! Upon ordering, you will be e-mailed a link to create your account/login. Make sure you check your spam folder :) If you are unable to find this email, pl…

Updated by Carter

​How do I cancel my subscription?

Please login to your account and go to “manage subscriptions”. You will see an option to cancel. If you are unable to login, please visit: https://topperswap.com/tools/recurring/get-subscription-acce…

Updated by Carter

​How do I manage my topper club subscriptions?

Please login to your account and go to “manage subscriptions”. If you are unable to login, please visit: https://topperswap.com/tools/recurring/get-subscription-access

Updated by Carter

How does the special club member deal work?

The standard Club member deal is BTS bases and toppers marked 20% off + free shipping (coupon code). However, we want to make sure BTS Club members are included in special sales events. As a result,…

Updated by Carter

How do I update my Topper Club name, address, info, etc?

Please login to your account and go “manage subscriptions”. If you don't have an account or cannot login, please visit: https://beyondthescrubs.com/tools/recurring/get-subscription-access

Updated by Carter

How do I switch to a different Topper Club?

Please login to your account and go to “manage subscriptions” There is an option to swap. After you swap, please check the charge date. Make sure you set it to the near future if you want to get the…

Updated by Carter

How do I update my credit card or mailing address for the Topper Clubs?

Step 1: Login to your account by logging in at topperswap.com/account. Step 2: Click "Manage Subscription". Step 3: Click "Manage" next to your order on the right side. Step 4: Select what you'd like…

Updated by Carter

When will my Topper Club order ship?

For Name and Monogram Clubs: our designers will begin working your first topper immediately. It typically ships within 2 weeks after your order. Treasure packs inspire club and scripture club : Your…

Updated by Carter

I ordered other items at the same time I signed up for a club, and those have arrived. Where is my topper?

Treasure Packs, Scripture Club, and Inspire Club will ship with your regular order. Monogram and Name Topper Clubs are personalized items that need to be worked on by our designers. These will ship s…

Updated by Carter

When will I receive my first topper club order?

For Name and Monogram Clubs: our designers will begin working your first topper immediately. It typically ships within 2 weeks after your order. For treasure packs, inspire clubs, and scripture clubs…

Updated by Carter

When am I charged for a Topper Club?

Initially, you are charged immediately when you sign up. The next charge will most likely be on the same day of the month as when you signed up. However, if you signup close to the cut-off time, you…

Updated by Carter

Can I signup for a Free Topper Club Trial more than once?

No. If you consecutively attempt to signup for more than 1 Free trial per club, your subscription will automatically be cancelled. Please don't take advantage of our kindness 🙂

Updated by Carter

Can I return a Topper Club order?

No, we do not accept returns for our subscription/customized items.

Updated by Carter

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